Public Service
The Advantages and Challenges of Leadership Generosity
2024-12-18
Time is finite and leadership comes with its own set of pressures. In this episode of McKinsey Talks Talent, leaders and talent experts discuss the importance and how-to of investing in generosity at work. It's about shifting from a scarcity mindset to one of abundance and seeing the range of advantages that follow.

Unlock Leadership Success through Generosity

Why Generosity—and Why Now?

Lucia Rahilly asks what generosity in leadership means. Dana Maor explains it as the generosity of spirit, sharing time, experience, and wisdom to foster a collaborative culture. In the current context, being a strategist isn't enough; with 40% of US employees burned out and five generations in the workforce with varying needs, generosity becomes crucial. It's about empowering others and achieving organizational goals together.

Bryan Hancock points out the contrast between a generous leader and a narcissistic one. Narcissistic leaders focus on themselves and are less effective. The challenge is how to assess and get more generous leaders into positions.

Brooke Weddle mentions that organizations are giving credit for generosity through constructive feedback. She wonders if there's more space to call it out systematically, especially for younger generations.

What's Standing in the Way?

If leaders are limited by a scarcity mindset or under pressure, it's difficult to be generous. There's a conflict between being generous and being confident. Brooke Weddle also brings up a gender angle, where different expectations might affect a leader's ability to show generosity.

Dana Maor emphasizes that pausing and reflecting on oneself as a leader is the first step in cultivating generosity. It's not a privilege but a responsibility.

Will Generosity Really Help?

Lucia Rahilly asks if embracing generosity helps leaders manage pressures. Bryan Hancock argues that it does. Giving is a source of happiness, and being generous in a tough work environment benefits both the leader and the team. It raises work satisfaction.

Dana Maor shares a story about Wendy Kopp, who led Teach for America. She realized the need for generosity when expanding into other countries and cultures. She learned to accept others and their learnings.

Where to Start?

Dana Maor suggests making time to reflect on oneself as a leader. Asking questions like "What could be possible if I let go?" and "Have I asked for others' opinions?" is the simplest way to start cultivating generosity. Brooke Weddle adds that the link between being generous with oneself and others is important. Understanding how to lead oneself and control the amygdala hijack is crucial.

Bryan Hancock shares his experience of neglecting his team during a project. It was during that time that he realized the importance of being generous with his team.

When is it Time to Step Back?

Dana Maor warns not to be so caught up in generosity that other approaches are overlooked. Sometimes, people need decisiveness or guidance. Brooke Weddle emphasizes the heterogeneity of how generosity can be applied in different contexts.

Lucia Rahilly asks how the hiring process should change to assess for generosity. Dana Maor suggests looking at people's track records, such as fostering a supportive environment and the success of their teams. Brooke Weddle likes Mary Barra's three interview questions as they require self-awareness.

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