The Atlanta Braves have once again proven their commitment to providing an exceptional gameday experience for their loyal fans. With a record-breaking season that saw over three million fans pass through the gates of Truist Park, the Braves have been recognized as the top-ranked franchise in Major League Baseball's 2024 Voice of the Consumer (VOC) Program, cementing their status as the gold standard in fan engagement and entertainment.

Elevating the Fan Experience to New Levels

Unrivaled Entertainment and Concessions

The Braves' unwavering dedication to their fans has been the driving force behind their success. By consistently delivering a world-class entertainment experience, the organization has solidified its position as the premier destination for baseball enthusiasts. From the electrifying in-game activities to the mouthwatering concessions, the Braves have left an indelible mark on the hearts and minds of their supporters.The Braves' commitment to innovation and creativity has been a key factor in their ability to captivate their audience. The team's non-game entertainment offerings, including interactive kids' activities, engaging pregame content, and a dynamic scoreboard and music experience, have consistently ranked them as the number one franchise in the league. Additionally, the Braves' concessions have been lauded for their exceptional customer service, cleanliness, diverse selection, and unbeatable value, further enhancing the overall gameday experience.

Unparalleled Guest Experience

The Braves' unwavering focus on delivering an unparalleled guest experience has been the cornerstone of their success. By continuously listening to their fans and adapting to their evolving needs, the organization has been able to create a truly immersive and memorable experience for every visitor to Truist Park.The Braves' commitment to excellence extends beyond the field, as evidenced by their top-ranking in the overall guest experience category. From the seamless parking ingress and egress to the comfortable and unobstructed seatviews, the Braves have left no stone unturned in their quest to provide their fans with the best possible experience.

Diversifying the Fan Base

The Braves' success has not only been measured by their on-field performance but also by their ability to attract and engage a diverse fan base. According to recent data, the team's African American audience has increased by 17%, while the Hispanic fan base has grown by 12% year-over-year.This remarkable achievement is a testament to the Braves' commitment to inclusivity and their understanding of the importance of catering to the evolving demographics of their community. By continuously innovating and adapting their offerings, the Braves have been able to create a welcoming and inclusive environment that resonates with fans of all backgrounds.

Continuous Improvement and Innovation

The Braves' unwavering commitment to excellence is not limited to a single season or a specific aspect of the fan experience. Instead, the organization has embraced a culture of continuous improvement and innovation, constantly striving to exceed the expectations of their loyal supporters.As the Braves' president and CEO, Derek Schiller, eloquently stated, "We are incredibly fortunate to have a passionate and loyal fan base. As that fan base grows and diversifies, we will continue to evolve and innovate to meet their needs for an unparalleled experience at Truist Park." This forward-thinking approach has been the driving force behind the Braves' sustained success, ensuring that their fans are always at the forefront of their priorities.With a proven track record of delivering exceptional experiences and a steadfast dedication to their supporters, the Atlanta Braves have cemented their status as the gold standard in Major League Baseball. As they continue to push the boundaries of what's possible in the world of sports entertainment, the Braves' legacy as the ultimate fan-centric franchise is sure to endure for generations to come.