In an unexpected turn of events, the city of Canandaigua has acknowledged a printing discrepancy affecting the 2025 tax bills for residents within Ontario County. City officials have confirmed that the amounts printed at the bottom of payment stubs are incorrect. However, they assure taxpayers that the accurate total tax amount is correctly listed in the central part of the bill. The city plans to dispatch corrected bills promptly to rectify this issue. Payments in full are required by January 31st. For further details, residents can consult the county’s official website.

Error Identified and Action Taken by Canandaigua Officials

In the heart of autumn, as leaves turned vibrant shades of orange and red, the city of Canandaigua faced an administrative challenge when it was discovered that the tax bills for the upcoming year contained an error. Specifically, the incorrect tax amounts were inadvertently printed on the bottom portion of the payment stubs sent to Ontario County residents. This oversight was quickly identified by city officials who promptly informed the public. They emphasized that while the figures at the bottom are inaccurate, the correct tax totals are properly displayed in the middle section of the document. To ensure clarity and prevent confusion among taxpayers, the city has committed to mailing out revised bills without delay. It is important for residents to note that all payments must be completed by the end of January. Additional resources and information are available on the county’s website for those seeking more guidance.

From a journalistic perspective, this incident underscores the importance of meticulous attention to detail in administrative processes. Even in well-organized municipalities like Canandaigua, errors can occur, highlighting the need for robust verification systems. For taxpayers, it serves as a reminder to carefully review all financial documents and seek clarification when discrepancies arise. The swift response from city officials demonstrates their commitment to transparency and accountability in addressing such issues.